POLICIES AND STANDARDS

POLICIES & STANDARDS
Indigo Agri Connections operates on clear expectations, food-safety standards, and accountability — not assumptions. Every producer who joins IAC agrees to the policies below as part of maintaining integrity in our marketplace.

This page serves as the central library for all producer documentation, safety guidance, product listing requirements, and buyer-education standards.

Click any policy below to open and download the file.

Policy Index – (Click to Open) 

📄 Producer Participation & Conduct

• Producer Partnership Agreement

• Participation Overview

• Welcome & Approval Notice

• What to Expect After You Go Live

• Producer Terms

• Seasonal Availability Policy

• Representation & Non-Compliance Policy

• Product Safety Policy

• Risk/Delivery Hold Policy

📄 Product Requirements

• Branding & Product Photo Guide

• Expectations & Standards – Producers

• Product Listing Requirements

• Product Submission Checklist

• Pricing & Standards Policy

• Product Labeling Standards (if applicable later)
  (placeholder for future)

📄 Dashboard, Sales & Platform Use

• Instructions for Accessing Dashboard

• Order Management Guide

• Education Portal Access Overview

📄 Compliance & Integrity

• SQF Internal Audit Overview

• Producer Spotlight Audit Program

• Misrepresentation & Enforcement Policy

• Returns / Complaints Handling SOP
  (add as developed)

📄 Consumer-Side Policies 

• Consumer Terms of Use

• Marketplace Refund/Communication Expectations

Animal Welfare Standards

◻ Transport & On-Farm Handling

◻ “Farm to Freezer” Consumer Safety Guide

◻ Approved Processor List / Inspection Requirements

◻ Cold Chain Handling SOP

◻ Recall Protocol 

Producers needing policy support or clarification — contact us anytime.

📩 EMAIL: IndigoAgriConnections@gmail.com

📞 PHONE: 501-699-0584